Contact Us

UC offers member services support, as well education and counseling to help you with your retirement benefits — all available at no cost to you.

Fidelity® Retirement Services

Fidelity representatives can answer your questions about the 403(b), 457(b) or DC Plans. They can help you enroll, change contribution amounts, and update your investments.

(866) 682-7787
Monday–Friday, 5:00 a.m.–9:00 p.m. PT


UC Retirement Administration Service Center (RASC)

RASC counselors can answer your pension benefit questions and guide you through the retirement process. They can also assist with questions about UCRAYS, the new self-service retirement administration website.


(800) 888-8267 in U.S.
(510) 987-0200 from outside the U.S.
Monday–Friday, 8:30 a.m.–4:30 p.m. (PT).

P.O. Box 24570
Oakland, CA 94623-1570
Fax: (800) 792-5178


Personalized Planning & Help

UC-dedicated Retirement Planners can help with all your financial questions, at no cost to you. If you recently joined UC, Retirement Planners can also explain how the Retirement Choice Program works.

Schedule online

(800) 558-9182
Monday–Friday, 5:00 a.m.–6:00 p.m. PT


UC Health Care Facilitators (Campus-Based)

UC's Health Care Facilitators help faculty and staff, retirees, survivors and eligible family members understand and obtain the full benefits and services available from the UC-sponsored health plans.

Find a Health Care Facilitator